He was lost in the system: Now he wants to change it

The author (L) and Benjamin Okoro
The author (L) and Benjamin Okoro

By Jason Jett

Fiji Airways Flight 360 from Singapore arrived at Nadi International Airport before I did the morning of 18 July 2018. I lost that race by minutes, and found myself in a pre-pandemic, bustling hub where hourly flights disgorged hundreds of passengers to a network of tourist vans, coaches and taxis for transport to their destinations.

I stood among greeters from resorts and tour agencies who held cards bearing the names of their firms or disembarking passengers. I had not thought to bring a card, and I did not know the names . . .

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