Some passengers with bookings to Tuvalu on Fiji Airways have been unable to travel this week, as the airline has had to review flight loads due to fuel shortages and supply issues at Funafuti International Airport.
Fiji Airways apologises for the inconvenience and wishes to assure guests that their safety is paramount.
“Due to the lack of certified fuel supply on the island, Fiji Airways has had to carry extra fuel for the return leg of our flights to Tuvalu, resulting in reduced payload between SUV-FUN-SUV.
“In these instances, we prioritise customers who are on time-bound visits to Tuvalu and are returning the same week. Affected guests are booked on the next available flight and the Tuvalu High Commission in Fiji is informed of Tuvalu nationals who may need assistance.
“The offloading of guests is not a decision taken lightly and is only done as a last resort after requesting for volunteers. We are working closely with our counterparts in Tuvalu to have operational issues on the ground resolved at the earliest.” the statement concludes.