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E-ticketing or e-misery

Outcry over electronic bus fare card in Fiji

THE issue of pilferage in the bus industry in Fiji was not a problem that should be passed down to commuters to deal with, says a former Governor of the Reserve Bank of Fiji now leader of the newly-formed Unity Fiji Party, Savenaca Narube.

The compulsory electronic-ticketing system came into effect in October 2017, with the intention of countering pilferage by bus drivers. Initially, Digicel Fiji was part of the process but later “opted out” according to reports making Vodafone Fiji the sole manager of the system.

Requiring passengers to top up their cards beforehand in order to travel, the system continues to be scrutinised by many, particularly for the burden it was transferring onto frequent commuters. Narube in an interview with Islands Business said the problematic operational aspect of the business was purely employee to employer based. 

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