Aug 19, 2019 Last Updated 5:02 AM, Aug 16, 2019

Informatics introduces 360 Platform

AS the name suggests, it is the perfect solution to enable a comprehensive overview of real-time customer information for post-paid and pre-paid subscribers. Aptly developed to suit multiple services on multiple network platforms, the AvaBill 360 Platform is tailor-made to meet and exceed the expectations of the Telco’s Customer Relationship Stakeholders and end customers.
By providing meaningful information with better engagement and presentation, the solution comes with improved data exploration and integration. The Telco is thereby provided with up-to-date information on all post-paid and pre-paid subscribers for all services used on multiple network platforms. The Telco’s subscribers are ensured an exceptional user experience, power-packed with unmatched functionalities along with the ability to maintain prompt response levels. Furthermore, a holistic improvement of the entire customer service operation is possible due to integration with multiple 3rd party systems.

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